TraceFinish Support
Bench Support
Questions before checkout, help with an order, or an issue after arrival: send a note and it will reach the bench.
Direct Contact
Email Support
Support replies come from a real person. Include the details below when they are relevant so your message can be handled cleanly.
- Your order reference, if you have one.
- The device or firmware involved.
- A short description of the question or issue.
- A photo when something physical needs a closer look.
Order Desk
Order Updates
Payment confirmations and shipment updates are sent automatically to the email used at checkout. Tracking is included once a package has been prepared for USPS.
Before Checkout
Shipping And Policies
Configured devices are built to order. Review the shipping, returns, privacy, and responsible-use details before placing an order.